Revive Materials Ltd (“Revive,” “we,” “us,” or “our”) respects the privacy of the contractors, suppliers, and visitors we work with. This policy explains what information we collect, how we use it, and the choices you have.
Overview
This Privacy Policy applies to revivematerials.ca and to information you share with us when you inquire about opening a disposal or aggregate account. By using this site or contacting us, you agree to the practices described here.
We are a recycling and disposal facility based in Surrey, British Columbia. We are not in the business of selling personal information — the data we hold exists to set up and service contractor accounts and to keep our yard running safely and efficiently.
Information we collect
We collect only what we need to respond to your inquiry and operate your account. This generally falls into the categories below.
| Category | Examples |
|---|---|
| Contact details | Company name, contact name, phone number, email address. |
| Account details | Services of interest, expected volumes, delivery vs. pickup preferences, and any notes you provide. |
| Usage data | Pages visited, approximate location, browser and device type, collected via standard analytics. |
How we use your information
We use the information we collect to:
- Respond to account inquiries and set up disposal or aggregate accounts.
- Schedule drop-offs, pickups, and deliveries, and communicate about your loads.
- Issue invoices, process payments, and keep accurate records for tax and regulatory purposes.
- Improve our website, services, and yard operations.
Cookies & website analytics
Our website uses cookies and similar technologies to keep the site functioning and to understand how visitors use it. These help us remember preferences and measure traffic so we can improve the experience.
You can set your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the site may not function properly without them.
We do not use cookies to build advertising profiles or to track you across other websites.
Disclosure to third parties
We do not sell, rent, or trade your personal information. We share it only with service providers who help us operate — such as payment processors, accounting and IT providers, and logistics partners — and only to the extent needed to perform their work on our behalf.
We may also disclose information when required by law, to comply with a legal process, or to protect the rights, property, and safety of Revive Materials, our customers, or others.
Data retention & security
We keep personal information only as long as needed for the purposes described in this policy, or as required by tax, accounting, and other legal obligations. When information is no longer needed, we securely dispose of it.
We use reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your privacy rights
Under British Columbia’s Personal Information Protection Act (PIPA) and Canada’s PIPEDA, you have the right to:
- Access the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Withdraw consent to our use of your information, subject to legal and contractual limits.
- Ask questions about our privacy practices or file a complaint.
To exercise any of these rights, contact us using the details below. We will respond within the timelines required by law.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have questions about this policy or how we handle your information, reach out directly:
Revive Materials Ltd
Email: info@revivematerials.ca
Phone: 604-306-2910
9875 192 Street, Surrey, BC